DSI Tech Puts the Customer First
DSI Tech Customer Success Stories
jump to: Federal Agencies | K-12 School Systems | State & Local Governments | Higher Education Universities
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Federal Agency Network Upgrade and Expansion
DSI Tech delivered and installed multiple Cisco Nexusopens a new window 9000 units and associated software for the customer’s technology center. They needed hardware upgrades to expand the current IT network.
show moreThe additional network capacity was critical to ensuring the continuity of operations. By minimizing system vulnerabilities, this allowed for the expansion of the existing production storage area network. It also ensured operability in conjunction with existing equipment. The additive switches will integrate with the existing Cisco-based network infrastructure and allow the customer to take advantage of significant technological improvements and cost savings in the maintenance and operation of the complete infrastructure.
We also updated critical equipment in the enterprise network and security infrastructure. The systems needing replacement had end-of-life announcements by the manufacturer. They also had security vulnerabilities that may not be addressable by vendor software patches or updates.
show lessSchool System Data Center and Network Installation
A large public school system with 7 data centers and 76 schools needed data center equipment and services. They needed to upgrade the current network to the internet with failover capability network.
show moreChallenges:
- Provide an agile, scalable, and failover network design to resolve school network and power downtime and resiliency problems.
- Meet the school requirement of BYOD (Bring Your Device) capability and meet the schools’ growing network bandwidth and latency requirements.
- Ability to successfully install the state of art Cisco NCSopens a new window (optical equipment), Core Cisco Nexusopens a new window, and Cisco Catalystopens a new window 4500 equipment series.
- Ability to deliver the project in a timely fashion and provide exemplary customer satisfaction within the School eRate timelines.
Solutions/Services Deployed:
DSI Tech delivered a state-of-the-art solution to the customer by integrating with Cisco Professional services and installing the MAN/WAN equipment in a record duration of 8 months. We installed the Cisco NCS, Nexus 7K, and Cisco Catalyst 4500 series at seven data centers and 76 school sites without impacting the business operations of the school district. We achieved this by developing and implementing a migration plan from the old network to the new network with minimal business impact to the customer. The team installed stand-by and backup UPS systems to provide network and power stability at the seven data centers. We provided detailed on-site training for the school staff on the cutting-edge technology.
Result:
The school system has stable and resilient data centers. They have a 100Gbps network ring to connect to the internet within six months of the project start date, with a cost-effective solution implemented by DSI Tech. This allows the school system’s business needs to meet the ever-growing BYOD network bandwidth and latency requirements.
show lessSchool System Managed and Monitoring Services
A large public school system needed network monitoring, incident reporting, and resolution for Wireless Access Points and switches across 76 sites.
show moreChallenges:
- School system unable to meet the defined Service Level Agreement (SLA) with its stakeholders (school principals, teachers, and students).
- 24/7 monitoring, incident reporting, and resolution for a network of 4000+ Wireless APs, 2500+ switches, and other network equipment across 76 sites.
- Define and automate the Configuration and Change Management System for devices.
Solutions/Services Deployed:
- Utilizing ITIL principals to standardize, define, and streamline the customer’s Standard Operation Procedures and Change Management.
- Managed Services using DSI Tech’s State of the Art 24/7 Network Operations Center at headquarters in Ashburn, Virginia.
- 24/7 Engineering Operations Team to proactively respond and resolve Incidents.
- Utilizing Cisco Primeopens a new window and ISEopens a new window tool sets to proactively monitor and perform automated Configuration and Change Management.
Result:
- School system IT organization is meeting the defined SLA with its stakeholders.
- School is able to utilize more funds toward modernization versus operation efforts.
- More secure, stable, and resilient network system.
School System Wide-Ranging Network Upgrade
DSI Tech implemented a wide-ranging network upgrade for a county school system. The project involved installation and configuration of switches, data center, and security for their wireless network.
show moreThe project transformed the capacity and capability of computing, broadcasting, communicating, collaborating, teaching, learning, telephone, radio, 911, and storage infrastructure needs. It aligned with the school board and executive council business’ strategic objectives and goals.
show lessSchool System Wired and Wireless Network Upgrade
DSI Tech upgraded the wired and wireless network for all high schools in a county school system. The project involved installation of 700 access points and 350 switches within a tight window during the summer break.
show moreThe entire project was completed ahead of schedule and without disrupting any services.
show lessSchool System Wireless Assessment
DSI Tech performed a wireless assessment of 43 schools. We provided a report of current Access Point (AP) coverage recommendations for updating the APs and enhancing their wireless environment.
show moreOur team of engineers completed the project in one month, as requested by the customer. The opportunity led to a strong partnership with the customer and another major project that involved upgrading all of their switches in all of the schools.
show lessSchool System Wireless E-Rate
DSI Tech built a relationship with a public school system’s CIO. They had previously been working with a different vendor for E-Rateopens a new window opportunities.
show moreAfter a series of meetings, the customer gave us the opportunity to handle e-Rate requests. The customer wanted us to deliver to each school a certain amount of Cisco wireless equipmentopens a new window and to submit an invoice for each location. We completed the project, meeting all requirements on time, and made it easy for the customer to work with us. The success of this project led DSI Tech to become one of the school system’s vendor of choice for future projects.
show lessSchool System Wireless Installation and BYOD
A large public school system needed route & switch and wireless network equipment, network stability and reliability, and engineering services to provide BYOD (Bring Your Own Device) support.
show moreChallenges:
- Provide a stable, scalable, and reliable network for the school system in order to improve the satisfaction and trust of stakeholders (school principals, teachers, and students).
- Provide a solution that supports 1:1 and BYOD capabilities to the network system.
- Custom and cost-effective network solution to meet the future growth requirements of K-12 environment.
- Capable team to plan, manage, and implement the solution to meet the eRate timeline, quality, and cost requirements.
Solutions/Services Deployed:
- State of the Art design using Cisco Catalystopens a new window and Cisco 3850 series for LAN implementation.
- State of the Art design to meet the BYOD and High-Density K-12 Wi-Fi needs using Cisco 8540 Wireless Controlleropens a new window, Cisco Primeopens a new window, and Cisco 3800 WAPopens a new window series.
- Designed and implemented Integrated LAN and Wi-Fi solution to meet the 1:1 and BYOD business requirements.
- Strong on-site technical team led by CCIE and CCNP certified engineers.
- Led by a PMP and ITIL certified Project Manager to meet the tight timelines of the project with quality deliverables.
Result:
- School system has successfully rolled out 1100+ iPads to its high school system and has met and exceeding its 1:1 and BYOD requirements.
- School network stability and resiliency has significantly improved at the high schools and middle schools that implemented the integrated LAN and Wi-Fi solution.
- Network incidents related to power disruptions have reduced drastically over the last year and provided a high user satisfaction and trust with its key stakeholders.
County Government Network Upgrade
DSI Tech upgraded the entire network infrastructure for a county government to support the Cisco VoIPopens a new window platform. We replaced the existing aging system with a state-of-the-art Cisco Phone System.
show moreWe also implemented a Unified Wireless system in one building, which the customer plans to expand to all buildings throughout the county.
show lessState Government Next-Gen Cisco Switches
DSI Tech migrated and deployed a Next-Gen Cisco Nexus Coreopens a new window along with upgrade of Distribution and Access layer switches for a state government.
show moreWe conducted planning, staging, deployment, comprehensive documentation, testing, and knowledge transfer through project close-out.
show lessState University Cisco Collaboration System Integration
A major state university was using the Avaya Phone System which ran out of support and maintenance. DSI Tech successfully demonstrated the features of the Cisco Collaboration Systemopens a new window as well as its integration.
show moreWe migrated the customer to a new VoIP phone system in a phased manner while integrating with the existing systems. In the initial phase, we deployed 100 phones; we migrated a total of 12,000 Avaya Phones to Cisco Phones upon project completion.
show lessState University Network Refresh
DSI Tech embarked on a five-year $60 million enterprise network refresh project to upgrade and rebuild a major state university campus network.
show moreThe project included the replacement of wiring and other communications equipment in more than 250 buildings. These updates will provide several benefits, such as increased bandwidth availability, Voice over IP technologies, and improved advanced research computing capabilities.
show lessState University Virtual Infrastructure for Disaster Recovery
DSI Tech assisted a state university to position virtual infrastructure with remote storage for an effective Disaster Recovery solution.
show moreWe also helped implement a campus-wide next generation Cisco wirelessopens a new window system that included redundant wireless controller capability where students, faculty, staff, and guests can work and collaborate in a secure and mobile environment.
show lessState University VoIP Phone System Installation
The state university customer had a mix of four phone systems. Some of the phone equipment was running out of support and maintaining it was costly and difficult.
show moreDSI Tech migrated the customer to a new VoIP phone system in a phased manner while integrating with the existing systems.
show less