Why Choose DSI Tech?

Value-Add Services

We put the customer first by providing quality experiences and transparent processes. Our expertly trained engineering, sales, and support teams strive to add value to every project, at no extra cost to the customer, including:

24/7 basic help desk phone support
Access to new technology through loaned demonstration equipment, innovative pilot projects, beta testing projects, grant programs, donations, and other creative means
Component installation in-house
Customer support during life cycle of infrastructure equipment
Descriptive literature and documentation for contract equipment
Equipment trade-in and upgrade programs

Free pre- and post-sales basic technical support
Free quote and assessment of infrastructure and technology needs
Lab facilities and equipment
Product renewal assistance
Provision of demonstrating units (product training)
Vendor management to control costs, mitigate risks, and gain increased value throughout the product life cycle

Capability

Certified and extensively trained engineering team
Customer success stories spanning a wide range of solutions and services
Decades of proven relevant experience providing key technical solutions, services, and products
ISO 9001 & OTTPS ISO certifications for quality management systems
Professional project management team with sound planning and implementation methodologies

Commitment

Action-oriented sales and engineering teams that follow-through on project deadlines and goals
Relationships built with the intention of DSI Tech being a reliable, long-term provider and continual source of modern technology solutions
Value-add services including customer training throughout and after project completion

Credibility

Financial transparency for payment schedules and costs
Financially stable and growing
High level partner statuses with top industry manufacturers that are achieved through a dedicated in-house Partner Alliance Manager
Partner awards for sales accomplishments
Recipient of Federal contracts and nationwide SLED contracts

Customer Service

Cost-effective solutions, services, and products provided to customers as a result of good business practices and quality partnerships with vendors and manufacturers
Network Operations Center (NOC) for 24-hour network monitoring by a team of technicians
Offices nationwide with sales and engineering teams dedicated to local and regional projects
Recipient of partner awards for excellence in customer service
Sales team members with quick response times dedicated to customer support and trained regularly in customer service skills