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DSI IMPACT Customer Success

Jump to:   Why do I need it?   |   IMPACT Manager   |   What's included?   |   Next Steps   |   Customer Success Stories

DSI now offers a special service for our customers called IMPACT, DSI’s new and exciting Lifecycle Customer Success Program designed with you, the customer, in mind.

IMPACT will be your onboarding and adoption specialist. We care about your Investment, Maximization of that investment, complete Product Adoption, and all with the support of your very own Customer Team.

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Why do I need it?

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You took the important first step of purchasing IT solutions that will eliminate a problem, protect your network, and streamline your infrastructure. The problem? Many never take the next step to ensure complete product adoption. They don’t “open the box”. This is where IMPACT comes into play...

With this service, DSI will provide a dedicated IMPACT Customer Success Manager who will guide you through the transition from implementation to post-sales onboarding.

They will oversee your project and demonstrate the value of that purchase alongside our highly certified engineers. They will work with you to create a personalized Success Plan, manage that plan to track and measure your goals, and make sure you are fully utilizing your purchased IT solutions.

What's included?

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Interested? Have questions?

Contact us today:

Alex Garten
Customer Success Manager
571-707-3612
IMPACT@dsitech.com

Read More About Our Projects:

Customer Success Stories