DSI Services

Managed Services & Managed Security Services

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Supplement or outsource your IT team with remote monitoring & management!

DSI is a Managed Service Provider (MSP) and Managed Security Service Provider (MSSP) with a Network Operations Center (NOC) located at its headquarters in Ashburn, Virginia. Our Managed Services include:

Asset & Facilities Management

We monitor and maintain data centers, network equipment, hardware, software, and all valuable technology assets.

Audio/Video Solutions

We provide comprehensive system maintenance, incident response, training, and support for audio visual systems.

Managed Network & Security Services

24x7x365 monitoring and management of your network, infrastructure, and security devices, with onsite incident response services as needed.

Managed VoIP (Hosted Voice)

We do the hosting and managing of telephony for you. This service will save your company from the potentially expensive costs of having to invest in VoIP equipment and IT staff to manage the system.

Managed Webex

DSI will provide training, preparation, and management of Webex Events & Meetings. We will train your team on the Webex platform to ensure product adoption and effective execution. Our team of experts will assist with Event & Meeting creation, preparation (includes hosting a mock event/meeting so that you feel 100% comfortable hosting live on your own), and technical support (includes troubleshooting assistance and panelist set up with Best Practices training). We will even attend the event/meeting (if requested) to provide continued support. Enjoy peace of mind knowing that your event or meeting will run smoothly from start to finish. We are excited to offer this service to help make your transition to virtual events, meetings, and telework seamless! Click here for details about our three tier service levels.

See how DSI and Cisco can help you set up (or enhance) your Remote Learning & Telework programs:

Cisco Webex & Security Tools

Managed Services is an important part of your IT team that ensures there is no lapse of coverage and that you get maximum performance out of your network and IT purchases!

Common Challenges

Do one or more of these problems look familiar to you?

Bring Your Own Device (BYOD) security issues

Current firewalls and security products not working, ineffective, and/or difficult to use/understand

Fear of security threats lurking and what to do if they happen

Managing multiple security policies

Not enough staff/time to dedicate to preventative measures ("putting out fires" and/or using temporary fixes)

Phishing attacks & threats

Product Paralysis: Which software/hardware/solution is best for our environment?

Malware & Ransomware fears

Unknown vulnerabilities and unidentified threats in the network

Urgency to take preventative action before threats happen

DSI Managed Services are flexible and scalable using customizable SLAs to ensure reliability and to keep pace with technology, security, and business requirements.

DSI provides 24x7x365 remote monitoring and our services include: Availability & Health Monitoring • Anti-Viral Services • Change, Event, & Release Management • Collaboration & Wireless Solutions • Endpoint Security • Help Desk • Incident Response • Intrusion Detection & Response • Managed Firewall • Patching & Updates • Security Policy Management • Software & Product Support • Virtual Private Network (VPN) • Vulnerability Scanning & Reporting

Covered Hardware:

IP Cameras

IP Cameras

IP Phones & Projectors

IP Phones & Projectors

Firewalls, Routers, Switches, Servers

Firewalls, Routers, Switches, Servers

Video Endpoints

Video Endpoints

Wireless APs & Controllers

Wireless APs & Controllers

Benefits of Managed Services

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Lower IT Costs

DSI’s Managed Services are available at a predictable monthly cost and defined Service Level Agreement (SLA) to proactively minimize network downtime failures, ensure consistent maintenance and security, and support timely and cost-effective IT day-to-day operations. We also offer Block Hour Services for periodic efforts such as patching, upgrades, or general support.

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Increase Productivity

Managed Services allows you to outsource and supplement IT services to focus resources on core business strategies, providing agile IT governance for higher output, a competitive advantage, and more time to pursue new initiatives.

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Improve Security

Managed Services prevents threats and keeps business data secure. Our team works with network applications, devices, and software to identify vulnerabilities, threats, rogue APs, and trouble spots, sending alerts and isolating problems for early detection.

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Get Support

Get peace of mind with 24x7x365 support and real-time analysis of incidents, performance & troubleshooting issues, and coverage. Receive scheduled reports and data to improve business decision-making and awareness.

Customers & Tools

Our Customers:

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Federal Agencies

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Local & State Government

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K-12 School Districts

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Colleges & Universities

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Federal Credit Unions

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Utility Companies

Tools that we use:

Cisco Meraki logo Cisco Prime logo Cisco Webex logo Solarwinds logo Splunk logo

Why Choose DSI for Managed Services?

Capability & Credibility

✔ Decades of experience, technical knowledge, organizational structure/processes, and financial depth.

✔ Financially stable and growing; providing transparent payment schedules and costs.

✔ High level partner statuses with top vendors.

✔ Recipient of multiple partner awards including Cisco Customer Satisfaction Partner of the Year.

✔ Term contracts with Federal and State & Local Government and Education (SLED) customers.


Cisco Partner logo Duo Managed Service Provider logo Cisco CCIE logo CISSP logo

DSI is a Cisco Cloud & Managed Services Provider and a Duo Managed Service Provider, demonstrating an elite level of expertise to sell and deliver cloud and managed services.

We employ a team of highly trained and certified network engineers including Cisco Certified Internetwork Engineers (CCIE) (including specializations in Service Provider and Security) and Certified Information Systems Security Professionals (CISSP).

Customer Service

DSI puts the customer first and understands the importance of providing a valuable experience from start to finish. We aim to provide the highest level of customer service with quick response times, various support options, cost-effective solutions & services, and quality partnerships with vendors.

Interested? Have questions?

Contact us today:

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571-707-3636 (main)  |  888-286-3896 (toll free)  |

Learn More About DSI Offerings